The stuff peopleask us.
Short answers. If yours isn't here, ask the Concierge in the app, or text us if you're not a member yet. A real person answers.

The club
Do you do the work yourselves?
No. Independent local pros do the work. We find them, get the quotes, book the visits and follow up until it's done. You deal with one person instead of ten.
How does Andy's make money?
Two ways. Your membership, and the pros in our network pay us a small fee to be part of it. You never pay that fee, it never shows up on your bill, and we never mark up a quote. You always pay the pro directly, at the price you approved.
Do I have to use your pros?
No. If you already have a plumber or landscaper you love, keep them. We'll coordinate with them the same way. For everything else, we'll bring someone we trust.
Where do you work?
We're based in Huntington and cover the North Shore of Long Island, including Northport, East Northport, Commack, Kings Park, Centerport, Greenlawn and Cold Spring Harbor. Outside the area? Reach out and we'll let you know.
Membership and pricing
What does the membership cover?
Our side of the work: finding pros, getting and comparing quotes, booking and rescheduling, following up, keeping your yearly maintenance on the calendar, and keeping every bill, warranty and record for your house in the app. The pros' own work is quoted separately and you pay them directly.
Do I need a home inspection to join?
No. You can upload the inspection from when you bought, snap a few photos of your systems, or just start. If you're not sure what shape the house is in, we can line up a licensed inspector; that's paid to them directly.
Can I cancel?
Any time, with 30 days' notice. Yearly members get back the unused part of the year; monthly members just aren't charged again.
How the work gets done
How do you pick your pros?
Local companies we've worked with and know show up. Licensed and insured where the job calls for it. If one lets you down, tell us; we keep track of how every pro does.
Will you get more than one quote?
For bigger jobs, yes, and we put them side by side so you can compare apples to apples. For small routine visits we usually go straight to the pro we trust most for that job.
Are you responsible for the pros' work?
The pro who does the work stands behind it. If something isn't right, tell us and we'll chase it down with them until it's fixed.
What about emergencies?
For a gas smell, fire, or anything dangerous, call 911 or your utility first. Then message the Concierge and we'll get the right pro moving.
Can you help with a renovation?
Yes. We'll introduce you to builders and specialists we trust and help you compare their bids. You hire them directly and stay in charge of the project.
The app
Do I need to download an app?
No. The Andy's app opens in your phone's browser. Tap "Add to Home Screen" and it sits next to your other apps. Want to look around first? Try the demo house, no sign-up needed.
What happens to my house's records?
Every bill, warranty, visit and pro is saved to your house in the app, so the next time something comes up nobody starts from zero. They stay yours.
What's on your list?
Members send it to the Concierge in the app. A real person reads every one.
No download needed. Rather call or text first? (631) 629-6211
